Ingram Micro’s CloudBlue, a leading cloud commerce platform for service providers, announced today new features for its Connect platform that are designed to provide customers greater efficiency and scalability.
The platform, which helps providers manage the products and services they offer clients as well as automates contracts, helps businesses reach business goals by better enabling speed to market and revenue.
An important part of the CloudBlue release comes from Zapier, the online automation tool that instantly connects applications. The plugin empowers users to swiftly implement thousands of apps for their customers with no development effort.
According to IDC, organizations lose 20% to 30% of revenue every year due to inefficient processes. CloudBlue solves the challenges businesses face in the era of proliferation with efficient solutions that get customers to market faster without significant investments and the sacrifice of revenue.
Said Tarik Faouzi, Vice President at CloudBlue, “With businesses today being impacted by the current climate and the need for greater operational flexibility, our cloud and digital capabilities enable companies to look beyond the traditional ways of working to work from anywhere in the most efficient manner possible.”
The Cloudblue update also includes:
- Extended SKU definition: Vendors can create a detailed SKU hierarchy so that providers can better understand their portfolio for clearer bundling and upselling and cross-selling paths.
- Expanded compatibility with usage-based products: The ability to add products that require complex usage reporting.
- Shopping cart validation and reservation: Automatically validate the availability of a product quantity and reservations before checkout.
- Unified product definition: Vendors can more specifically define products from one interface, and providers can find all product-related information in one place
Ingram Micro is an American distributor of information technology products based in Irvine, California